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SsangYong Motor vehicles exported by KoreaSUV are the only used cars in the world provided with warranty for 1 year or 20,000 km.
Coverage Period and Detail
A. Engine: 1 year or 20,000 km
B. Transmission: 1 year or 20,000 km
C. The warranty period begins on issuance of the invoice date, and whichever comes first between 1 year or 20,000 km will be considered as termination of warranty.
Precondition of the Warranty
A. Required Purchase of Engine Oil : at the time of purchase (Sold at KoreaSUV)
B. Quantity : 11 Liters
(This is to prevent engine performance issues due to differing engine oil qualities in each country.)
C. Transmission Oil: purchase unnecessary (exchanged in advance at KoreaSUV)
D. Coolant : purchase unnecessary (exchanged in advance at KoreaSUV)
Excluded Matters from the Warranty
A. Failures due to the arbitrary disassembly, modification, and adjustment of engine, automatic transmission, or its installed parts.
B. Failures due to the driver’s negligence, overloading, and excessive driving, or due to natural disasters.
C. Failures due to the use of inappropriate fuel, coolant and engine oil.
D. Failures due to the oversight of replacement and replenishment of various oil and coolant types according to the KoreaSUV’s guideline.
Quality Priority at KoreaSUV
A. Exports of used cars from Japan are only available through auctioning. When submitting vehicles to a such auction house, they undergo commercialization process where broken or expected-to-be broken parts in the vehicle are repaired. Due to this export system for used cars, there is a perception that the used cars from Japan are expensive but free of vehicle issues.
B, On the other hand, most exported used cars from South Korea are from vehicle wreck yards. This is because anyone, regardless of their nationality, may purchase decommissioned vehicles from a wreck yard in Korea. Overseas buyers purchase these cars for 1/5 to 1/10 of the price of Japanese vehicles to be sold in their country.
C. Most overseas consumers who are not aware of such facts may purchase used cars from Korea due to their clean look and think that “Korean used cars are of poor quality,” when they discover the quality issues. However, this is only a prejudice. It is logical that these vehicles, exported from wreck yards without having been repaired correctly, would not run properly.
D. Korean used cars may ride for over 10 years without much trouble if they were repaired like Japanese cars. The used cars exported by our company are all inspected and repaired, including engine, transmission, chassis, and suspension components, and therefore they are most reliable in Korea that each vehicle is in a better condition and can be purchased for a cheaper price compared to Japanese cars.